Product Catalog
We know your product catalog is central to your business. That’s why we’re here to make sure your products are shown the best way possible, allowing your customers to quickly see your price list and catalog and order straight away.
There are two ways your customers can check out your products on the chatbot:
- Price List image
- Dynamic In-Chat Catalog
Price List
The price list image can be a great way to market your products. Customers can save it to their phones, send it to their friends, and check out your products at any time.
Chances are, you already have a price list. Your customers can easily ask your Chatbuddy chatbot for your price list and the chatbot will provide.
If you need your price list updated, Chatbuddy has an always-on team of agents ready to make sure your price list is updated -- just file a support ticket or email helpdesk@chatbuddy.com.ph for what you need, and we’ll get right on it!
Dynamic In-Chat Catalog
The dynamic in-chat catalog allows your customer to scroll through your available products and purchase directly from the chat.
We also provide the ability to have categories so that your products are organized, in case you have a lot! There is no limit to the number of categories or levels you can have, but remember that it’s best to keep it short and simple as much as possible: the faster your customer gets to their desired product, the faster you get a sale!
For each item in the catalog, we can store and provide your customers the following information:
- Picture / image
- Product name
- Product description
- Price
If you need your product list updated, or have specific requirements for your products, Chatbuddy has an always-on team of agents ready to make sure your chatbot is perfect for your business -- just file a support ticket or email helpdesk@chatbuddy.com.ph for what you need, and we’ll get right on it!
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