Chatbuddy Basics
Understanding the Order Spreadsheet
Understanding the order spreadsheet The order spreadsheet connected to your chatbot is your handy list of transactions that you need to address, whether they are product orders, appointment requests, or the like. The spreadsheet is updated in real ...
Keyword Triggers
Chatbuddy's Keyword Triggers No matter what pre-defined options your chatbot presents to your customers, sometimes they won’t follow the script and try to chat directly to the chatbot without any prompts. That’s fine! Chatbuddy can understand ...
Picking Up the Conversation After Your Chatbot Finishes
Picking Up the Conversation After Your Chatbot Finishes While Chatbuddy can easily handle the routine questions and transactions the bulk of your customers require, exceptions can still happen. Customers might need to talk to someone to clarify ...
How to Get Your Own Chatbot
How to get your own chatbot Getting your own chatbot from Chatbuddy is easy! Here's what to do and what to expect when you set up an account with us. What you need Your chatbot doesn't need a lot that you don't already have for your business, we're ...
Overview: What is Chatbuddy?
What is Chatbuddy? Chatbuddy is an automated attendant designed to help you extend the capabilities of your business. Chatbuddy can serve as your automated order-taker, taking customers' orders for you and address most customer queries, so that you ...