Features
Time-based Responses
Chatbuddy's Time-based Responses Chatbuddy knows how embarrassing it can be when you greet someone incorrectly, or say something so obviously wrong. That’s why the Chatbuddy chatbot can take the time into consideration when interacting with your ...
Product Catalog
Chatbuddy Product Catalog We know your product catalog is central to your business. That’s why we’re here to make sure your products are shown the best way possible, allowing your customers to quickly see your price list and catalog and order ...
Order and Customer History
Chatbuddy's Order & Customer History It’s important to make your customers feel like the VIPs they are. That’s why it’s important that you don’t act like they’re a complete stranger after they order from you. With Chatbuddy, it’s easy for the chatbot ...
Location-based Responses
Chatbuddy's Location-based Responses If you’ve got multiple branches and locations for your business, no problem! Chatbuddy can cater to all your locations without any problems, even if you have different stock or services in your branches. Here’s an ...
Promotional Codes
Chatbuddy Promotional Codes Chatbuddy makes it easy to hold promotions you can run for your customers through the use of promotional codes. Here are a few examples of how promotional codes are handled on Chatbuddy. What Your Customers Can Expect Your ...
Notifications
Chatbuddy Notifications Chatbuddy makes it really easy to get important updates on orders made through your chatbot through notifications. Your chatbot can keep you and your customers updated via: ✅ Short Message Service (SMS) notifications ✅ Email ...
Payment Handling
Chatbuddy Payment Handling Chatbuddy makes it easy to handle payments from your customers. Choose between multiple payment options that works for your business: ✅ Cash On Delivery ✅ Bank Transfer BDO BPI Chinabank Landbank Maybank Metrobank RCBC ...
Reservation Handling
Reservation handling with Chatbuddy Chatbuddy can help you take reservations for your restaurant, agency, or other business. Your chatbot will take care of getting your customers' reservation details, so that you don't have to worry about such ...
Multiple Language Support
Multiple language support in Chatbuddy Whether your primary market prefers English or Tagalog, Chatbuddy have built-in scripts ready to talk to your customers in the language they want! What to Expect You can choose the language or dialect your ...
One-Time PIN Verification
One-Time PIN (OTP) Verification with Chatbuddy It's easy to verify customers and payments with Chatbuddy's One-Time PIN (OTP) Verification feature. Your chatbot can then ensure that your customers are contactable via their mobile phone, giving you ...
Automated Inquiries
Automated inquiries with Chatbuddy It's easy to free up your time from answering repetitive routine questions with Chatbuddy. With automated inquiries, the information needs to be set up just once, and your chatbot can respond to customers for you. ...
Order-Taking
Getting started with Chatbuddy order-taking Getting your customers' orders never need to take up most of your time, if you've got an automated assistant like Chatbuddy to help you talk to your customers. No matter the type of products you have, no ...
Popular Articles
How to Get Your Own Chatbot
How to get your own chatbot Getting your own chatbot from Chatbuddy is easy! Here's what to do and what to expect when you set up an account with us. What you need Your chatbot doesn't need a lot that you don't already have for your business, we're ...
Keyword Triggers
Chatbuddy's Keyword Triggers No matter what pre-defined options your chatbot presents to your customers, sometimes they won’t follow the script and try to chat directly to the chatbot without any prompts. That’s fine! Chatbuddy can understand ...
Product Catalog
Chatbuddy Product Catalog We know your product catalog is central to your business. That’s why we’re here to make sure your products are shown the best way possible, allowing your customers to quickly see your price list and catalog and order ...
Time-based Responses
Chatbuddy's Time-based Responses Chatbuddy knows how embarrassing it can be when you greet someone incorrectly, or say something so obviously wrong. That’s why the Chatbuddy chatbot can take the time into consideration when interacting with your ...
Overview: What is Chatbuddy?
What is Chatbuddy? Chatbuddy is an automated attendant designed to help you extend the capabilities of your business. Chatbuddy can serve as your automated order-taker, taking customers' orders for you and address most customer queries, so that you ...